Vape Cartridge sample refund with full documents guide
Vape Cartridge is a specification decision before it is a price decision. Get the resistance, the capacity and the packaging right and the price conversation becomes short. Get them wrong and no discount will rescue the order.
Published 17 December 2025 · VapeWholesaleHub · Reading time 7 min
After-sales, replacements and reorders
We ship vape cartridges to distributors, chain buyers and independent shops. What follows is the material we normally cover in a first conversation: what we hold in stock, how we test it, how it ships, and what happens when a carton arrives damaged.
The replacement policy is deliberately simple: report within seven days of delivery with photos and the batch code, and we replace or credit at the next shipment. We do not argue about a defect we can see in a photograph.
We keep the specification sheet for every order on file. Two years later, when a customer asks whether a pod is compatible, the answer is a lookup rather than a guess.
How orders move from factory to shelf
We ship from Shenzhen and Guangzhou: air express for samples and part loads, sea freight for volume. Typical production lead time is 20 working days after artwork approval, plus transit. We quote both routes so you can see the trade-off instead of guessing at it.
We can consolidate mixed orders of vape cartridges into one shipment. Consolidation saves freight but adds handling days, so we quote both a consolidated and a split option and let you choose.
Presentation that earns the step-up
Staff knowledge converts better than any poster. If your team can explain the difference between two coils in one sentence, the step-up SKU sells itself.
Seasonality in vape cartridges is real but smaller than most buyers assume. The bigger swing comes from restocking discipline, not from calendar events.
- Private label files archived for future rebrands
- Batch codes traceable from carton back to production date
- Standing reorder schedule with a fixed cut-off
- Specification locked in writing before production starts
- Seven-day defect reporting with replace-or-credit
- Document pack prepared per destination market
Choosing the core line
When you compare suppliers for vape cartridge, ask for the last three production dates on the same SKU. If the answers are vague, the specification is not being held and the next batch will not match the sample you approved.
The first question we ask is not what you want to spend. It is what your customer already buys. Answer that and the vape cartridge list writes itself; skip it and you end up with a pallet of stock that photographs well and sells badly.
Specification summary
| Volume | 2.0 ml |
| Core | Mesh |
| Resistance | 1.2 ohm |
| Thread | 510 thread |
| Airflow | Side |
| Packaging | Blister |
| Minimum order | 200 units per SKU, mixed cartons allowed |
| Lead time | 25 working days after artwork approval |
None of this is complicated. It is just written down, which is more than most buyers get before they wire a deposit.
Frequently asked
What is the minimum order for vape cartridge?
Standard configurations start at 200 units per SKU, with mixed SKUs allowed inside the same carton. Custom colours, custom packaging or a private label run usually start at 500 units because of setup time on the line.
What happens if part of the order is defective?
Report within seven days with photos and the batch code. Confirmed defects are replaced or credited on the next shipment. The failure is logged by mode and batch, and reviewed monthly with the factory.
Can we order samples before committing?
Yes. Sample orders are shipped by air express and the cost is credited against your first production order above 200 units. We would rather you handle the sample than approve a specification from a photograph.
Related reading
Need a quotation on vape cartridges?
Send destination market, target price and quantity. Same-day reply on working days.
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